Collect B2B Privacy Policy

Collect B2B: Privacy Policy

Introduction

Collect B2B Limited (“we”, “us”, or “our”) is committed to safeguarding your personal data in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This notice explains how we collect, process, and protect your personal information.

Company Information

Collect B2B Limited is a company registered in England and Wales (Company No. 15726860), with our registered office at Office Gold, Building 3 Chiswick Park, 566 Chiswick High Road, London, W4 5YA. We are registered with the Information Commissioner’s Office (ICO) under registration number ZB781896. As the data controller, we process personal data of our clients, employees, and other individuals.

For queries or to exercise your rights, contact our Compliance Team at:

Email: admin@collectb2b.com

Purpose of Data Processing

We collect and process personal information to fulfil legal, statutory, and contractual obligations. Only relevant data is processed, based on legitimate business purposes and legal requirements.

Personal Data We Collect

For Applicants and Employees:

Name, date of birth, address, email, phone numbers

Special category data (e.g., health information)

Financial data (bank details, National Insurance number)

Legal and employment data (e.g., criminal checks, work history)

CCTV footage (if applicable)

Other information needed for recruitment and employment purposes

For Debt Collection Services (Clients and Debtors):

Name, address, date of birth, contact details

Financial data (debts, repayment history)

Special category data (e.g., medical information)

Any other data required for debt recovery

Use of Personal Data

Your personal data will be used for the following purposes:

Compliance with legal and contractual obligations

Debt collection activities, including communication with clients and debtors

Security and fraud prevention

Your name and contact information.

Consequences of Not Providing Data

Failure to provide necessary personal data may prevent us from fulfilling legal obligations or delivering services.

Sharing and Disclosure of Personal Data

We may share personal data with third parties, including:

Legal professionals, third-party service providers (e.g., tracing agents, credit reference agencies), and regulatory authorities

We ensure that all third parties comply with GDPR and protect your data. Your data will not be shared without your consent, except as required by law.

Data Retention

We retain personal data only for as long as necessary. Employee data is stored indefinitely for employment purposes unless otherwise required, and CCTV data is stored for three months. Data from applicants is securely retained for six months, and debt-related data is stored for six years post-closure, after which it will be anonymised for statistical purposes.

Special Category Data

We may process sensitive personal data (e.g., health data) to comply with legal obligations. Consent will be obtained where required, and you may withdraw it at any time.

Marketing and Cookies

We may collect personal data for marketing purposes, such as name, job title, business address, and IP address. Cookies are used to improve your experience on our website. You can manage cookie preferences in your browser settings. For more information, visit aboutcookies.org.

Your Rights

You have the right to:

Be informed: Clear information about how we use your data.

Access: Request a copy of your personal data through a Data Subject Access Request (DSAR).

Rectification: Request corrections to inaccurate data.

Erasure: Request deletion of data when it is no longer necessary.

Restriction: Request restricted processing of your data.

Portability: Obtain your data in a commonly used format.

Object: Object to processing based on legitimate interests or direct marketing.

To exercise your rights, contact:

Email: admin@collectb2b.com

Verification may be required.

Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and compliance with Microsoft 365 standards.

International Data Transfers

In some cases, personal data may be processed outside the European Economic Area (EEA). Where this occurs, we ensure adequate safeguards, such as standard contractual clauses, are in place.

Lodging a Complaint

If you have concerns about our processing of your data, you may lodge a complaint with the ICO:

Information Commissioner’s Office (ICO)
Wycliffe House,
Water Lane,
Wilmslow
SK9 5AF

Telephone: 0303 123 1113
Website: ico.org.uk/concerns

Alternatively, contact our Compliance Team at:

Email: admin@collectb2b.com

Collect B2B Privacy Policy
updated October 2024

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