Collect B2B Limited (“we”, “us”, or “our”) is committed to safeguarding your personal data in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This notice explains how we collect, process, and protect your personal information.
Company Information
Collect B2B Limited is a company registered in England and Wales (Company No. 15726860), with our registered office at Office Gold, Building 3 Chiswick Park, 566 Chiswick High Road, London, W4 5YA. We are registered with the Information Commissioner’s Office (ICO) under registration number ZB781896. As the data controller, we process personal data of our clients, employees, and other individuals.
For queries or to exercise your rights, contact our Compliance Team at:
Email: admin@collectb2b.com
Purpose of Data Processing
We collect and process personal information to fulfil legal, statutory, and contractual obligations. Only relevant data is processed, based on legitimate business purposes and legal requirements.
Personal Data We Collect
For Applicants and Employees:
Name, date of birth, address, email, phone numbers
Special category data (e.g., health information)
Financial data (bank details, National Insurance number)
Legal and employment data (e.g., criminal checks, work history)
CCTV footage (if applicable)
Other information needed for recruitment and employment purposes
For Debt Collection Services (Clients and Debtors):
Name, address, date of birth, contact details
Financial data (debts, repayment history)
Special category data (e.g., medical information)
Any other data required for debt recovery
Use of Personal Data
Your personal data will be used for the following purposes:
Compliance with legal and contractual obligations
Debt collection activities, including communication with clients and debtors
Security and fraud prevention
Your name and contact information.
Consequences of Not Providing Data
Failure to provide necessary personal data may prevent us from fulfilling legal obligations or delivering services.
Sharing and Disclosure of Personal Data
We may share personal data with third parties, including:
Legal professionals, third-party service providers (e.g., tracing agents, credit reference agencies), and regulatory authorities
We ensure that all third parties comply with GDPR and protect your data. Your data will not be shared without your consent, except as required by law.
Data Retention
We retain personal data only for as long as necessary. Employee data is stored indefinitely for employment purposes unless otherwise required, and CCTV data is stored for three months. Data from applicants is securely retained for six months, and debt-related data is stored for six years post-closure, after which it will be anonymised for statistical purposes.
Special Category Data
We may process sensitive personal data (e.g., health data) to comply with legal obligations. Consent will be obtained where required, and you may withdraw it at any time.
Marketing and Cookies
We may collect personal data for marketing purposes, such as name, job title, business address, and IP address. Cookies are used to improve your experience on our website. You can manage cookie preferences in your browser settings. For more information, visit aboutcookies.org.
Your Rights
You have the right to:
Be informed: Clear information about how we use your data.
Access: Request a copy of your personal data through a Data Subject Access Request (DSAR).
Rectification: Request corrections to inaccurate data.
Erasure: Request deletion of data when it is no longer necessary.
Restriction: Request restricted processing of your data.
Portability: Obtain your data in a commonly used format.
Object: Object to processing based on legitimate interests or direct marketing.
To exercise your rights, contact:
Email: admin@collectb2b.com
Verification may be required.
Data Security
We implement appropriate technical and organizational measures to protect personal data from unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and compliance with Microsoft 365 standards.
International Data Transfers
In some cases, personal data may be processed outside the European Economic Area (EEA). Where this occurs, we ensure adequate safeguards, such as standard contractual clauses, are in place.
Lodging a Complaint
If you have concerns about our processing of your data, you may lodge a complaint with the ICO:
Information Commissioner’s Office (ICO) Wycliffe House, Water Lane, Wilmslow SK9 5AF