1. Sign Up for Free and Connect with Us for Debt Collection Process

Getting started is easy and free. Sign up with just a few simple details—no upfront fees or hidden costs. Once you’re in, we swiftly assess your needs and connect you with our trusted team of B2B debt recovery specialists. We understand that time is crucial, so our onboarding process is fast and hassle-free.

2. Assess Your Situation

After connecting, our team conducts a tailored assessment of your outstanding invoices and customer situation. We know every business relationship is unique—whether it’s a missed payment or a silent partner, we create a strategic action plan to recover what’s rightfully yours while preserving your valuable relationships.

Industry-Specific Assessments We recognise that each industry has its own challenges. Our team tailors the assessment process to your sector, whether it’s construction, manufacturing, professional services, technology, education, hospitality, or retail. We bring industry-specific insights to craft the best recovery strategy for your business. We bring industry-specific insights to craft the best recovery strategy for your business.

3. Agree on a Clear Plan

Transparency is at the heart of what we do. After assessing your situation, we present a clear and concise recovery plan. This plan outlines timelines, expectations, and the strategy for successful debt recovery. You stay in control with real-time updates via our client dashboard.

Customised Recovery Plans by Industry Every sector requires a unique approach. In logistics, we focus on managing high transaction volumes while maintaining supply chain relationships. For healthcare, our recovery plan is sensitive to the patient-provider dynamic. For financial services, we address regulatory complexities and ensure compliance throughout the recovery process. In education, we consider the sensitivities around institutions and student relationships, crafting an approach that respects these unique dynamics. Our industry-specific strategies ensure that our approach is effective for your business needs.

4. Commence Recovery Efforts

Our experts get to work immediately. We use ethical and effective recovery tactics to begin contacting your customer. We balance assertiveness with empathy to achieve positive outcomes while maintaining compliance with all relevant regulations, ensuring your business reputation is always protected.

Targeted Recovery Strategies by Industry For retail businesses, we tailor our communications to match the fast pace of the sector, ensuring swift follow-ups without disrupting operations. In hospitality, we manage debt recovery in a way that retains customer goodwill, protecting your brand’s reputation. In technology, we use methods that respect the rapid innovation cycles and client relationships typical in the sector. For media, we ensure that recovery efforts align with the fluid nature of creative partnerships, maintaining positive working relationships.

5. Recover Outstanding Payments

We continue our efforts until the outstanding debt is recovered. Whether it requires mediation, negotiation, or legal action, we handle the entire process from start to finish. Our goal is to maximise returns with minimal stress for you.

Sector-Specific Recovery Tactics For construction firms, we understand the complexities of project-based invoicing and retainage payments. For manufacturers, our focus is on keeping supply chain payments timely to avoid operational disruptions. Our experienced team addresses the specific needs of each industry.

Additional Industries We Serve

• Financial Services: Navigating regulatory complexities with professionalism.

• Media & Advertising: Ensuring payments for campaigns are collected efficiently without impacting ongoing partnerships.

• Wholesale & Distribution: Maintaining cash flow while minimising supply chain disruptions.

6. You Get Paid – Fast

Once the debt is recovered, we make sure funds are transferred to you quickly. Our process is all about speed and efficiency, so your cash flow improves as soon as possible. Plus, with our success-based pricing, you only pay when we succeed.

Why Choose CollectB2B?

• Specialists in B2B Debt Recovery: We focus on helping businesses recover funds while keeping relationships intact.

• Industry Expertise: With experience spanning multiple sectors—including construction, manufacturing, logistics, healthcare, Recruitment and more—we understand your unique challenges.

• No Win, No Fee: No upfront costs; you only pay when we succeed in recovering your funds.

• Experienced Team: Our team has decades of experience, ensuring your outstanding payments are no longer a concern.

Ready to Recover Your Outstanding Invoices?

If you’re ready to collect what you’re owed, sign up today or book a consultation. We’re here to make B2B debt collection straightforward, efficient, and stress-free.